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Lightroom mobile

New Here ,
May 22, 2023 May 22, 2023

Hello,

 

I have tried to open my lightroom app on my new mobile, with the right email and password. It says wrong password. It is the same password as i use for my Adobe account.

i have reinstalled the app aswell. no idea what now. Hope you can help me.

 

Thank you in advance

 

kind regards Maaike

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Adobe Employee ,
May 22, 2023 May 22, 2023
LATEST

Hi Maaike,

 

Thanks for reaching out.

How did you try to open the account? Did you recheck the email ID with which you logged in?

Please try resetting the password and try the steps here: https://helpx.adobe.com/manage-account/using/change-or-reset-password.html.

 

Let us know how it goes,

 

Best,

Ranjisha

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