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1

Lightroom not linking, saying it is offline

New Here ,
May 06, 2020 May 06, 2020

my lightroom is saying it is offline, but my wifi is on and working, but my lightroom is not recognizing it, i uninstalled the app and re installed and it still is saying the same message.  because its offline, i cannot see any of my photos, or upload any new ones.  any one know what i can check or try?

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Community Expert ,
May 06, 2020 May 06, 2020

Check the Creative Cloud app and make sure you are signed into your account.

Also, you can use a browser to see your Lightroom photos. Go to Lightroom.adobe.com. This doesn't fix the problem with the app but at least you can work on your photos. 

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New Here ,
May 11, 2020 May 11, 2020

I am having the same Issue. Did you find a fix? 

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Community Expert ,
May 11, 2020 May 11, 2020
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You could also try uninstalling and reinstalling the (red) Creative Cloud app.


If still not working it may be worth posting on the following thread which is on a forum that is monitored by Lightroom engineers:

https://feedback.photoshop.com/photoshop_family/topics/lightroom-states-it-is-offline

 

 

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