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Lightroom not working

New Here ,
Feb 23, 2019 Feb 23, 2019

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Hello,

Lightroom isn't working due to some error: "recursive load attempt reinstalled many times".

I've already un- and reinstalled it about 6 times now so that doesn't fix the issue... any idea on the reason behind this error?

Thanks

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Community Expert ,
Feb 23, 2019 Feb 23, 2019

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New Here ,
Feb 23, 2019 Feb 23, 2019

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As I mentioned above I've already tried these steps and unfortunately they did not fix the issue.

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Community Expert ,
Feb 23, 2019 Feb 23, 2019

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did you use the cc desktop app to uninstall?

did you use the cc desktop app to reinstall?

if yes to both, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Adobe Employee ,
Feb 25, 2019 Feb 25, 2019

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Moving this discussion to the Lightroom CC — The cloud-based photo service forum.

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