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17

Lightroom on Samsung tab s9+. It keeps crashing

New Here ,
Mar 15, 2024 Mar 15, 2024

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I am using lightroom edit pictures on my Samsung tab s9+. It keeps stopping and crashing! Help! 

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Adobe Employee ,
Mar 26, 2024 Mar 26, 2024

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Hey, @Tutu dou. Welcome to the Lightroom Community. I'll help you figure this out. What version of Android & Lightroom are you working on? Do you work with RAW or JPEG images?

 

Try keeping the device in Flight Mode & without internet when you launch Lightroom.

 

Log on to Lightroom Web (https://adobe.ly/3xdotLH) & check for all the images that have synced & uploaded to the cloud. Once you're sure everything is backed up to the cloud, try reinstalling Lightroom & let me know how it goes.

 

Thanks!
Sameer K

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