Lightroom/Photoshop round trip fails to import to Lightroom

[steven_mcq]

A routine that used to work, now doesn't. "Edit in Photoshop" from Lr, save and close file, the edited file doesn't reopen in Lightroom anymore. I attempted a workaround by importing the saved file to Lightroom from TemporaryEdits but it fails to copy when I import. Import fails from any location in my directory I copy/paste the image. Lightroom "Add" functionality is broken. I have the latest version of all software. A Windows update may be the cause but I think the import into Lr is at fault.

[Jim Wilde]

I'm not sure what the first two images (Capture 1 and Capture 2) are meant to be showing us, but the expected outcome after saving and closing the file in PS is that the returning Tiff is stacked with the original, i.e. it is not automatically "reopened" in Lightroom. Now if the image in the Capture 1 screenshot is the original file that you sent to PS, note that it is currently part of a stack of 2 images. Have you expanded that stack to reveal the other image? And is it the "missing" Tiff from PS?

[steven_mcq]

Yes, the first image was sent to photoshop from lightroom. There are two in the stack already, and no, there was no further addition to the stack after the image was edited, saved, and closed. The third image shows the TemporaryEdit directory where it was saved. I opened the file from that location but got a "failed to copy" message each time. Have since tried to import any image file into Lightroom and always get the same failure message. It seems like the import functionality in Lightroom is broken. I've done the round trip thousands of times and the Add scores of times, and this is the first time they just don't work. Can you import via the Add functionality on your computer? I'm using the lastest software according to Creative Cloud.

[Jim Wilde]

No, I'm having no problems at all when adding photos or using the Edit in Photoshop process. That's on both Windows and Mac systems.

"Failed to Copy" might be an issue with the specified location for original images. What location do you have specified in the Preferences>Local Storage tab? Is it an external drive, and if so what type of drive is that?

Also, please confirm the actual version number of Lightroom (Help menu>System Info).

[steven_mcq]

Lightroom version: 6.1 x64 [ 20221207-0956-730bf3f ] (Dec 7 2022)
NGL Version: 1.31.0.19
WF Version: 5.1 3e5491e
VF Version: 1.0.133
HIL Version: 40405

Operating system: Windows 10
OS Version: Windows 10 Home (2009)
Application architecture: x64
System architecture: x64
Computer model: LENOVO 80WK / Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
Logical processor count: 8
Processor speed: 2.8 GHz
Built-in memory: 32660.1 MB
Real memory available to Lightroom: 32660.1 MB
Real memory used by Lightroom: 1959.2 MB (5.9%)
Virtual memory used by Lightroom: 5054.0 MB
Memory cache size: 4143.2 MB

Internal Camera Raw version: 15.1 [ 1329 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 472MB / 16330MB (2%)

Display: 1920x1080
System DPI setting: 120 DPI
Desktop composition enabled: Yes
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: DirectX: NVIDIA GeForce GTX 1050 Ti (26.21.14.4587) - 4 GB
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU3, hard: success, soft: success, al: Yes, dl: No
OS Media Capability: true

Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\Steven McQuinn\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\Steven McQuinn\AppData\Local\Adobe\Lightroom CC\Data

[steven_mcq]

Images fail to import from all my drives, internal and external. So far only Ligtroom is affected. I rolled back the version of Lightroom to the one previous. But this made no difference so updated to the current version again. The screen shot shows the message received for all attempts with diverse images from various drives. This is a new phenomenon. I did not have this trouble a month ago when I used Lightroom to both import photos and to edit in Photoshop. This is why I expected the roll back to work, but it didn't.

[Jim Wilde]

As I said in my last post, the issue may be nothing to do with where you are importing FROM, but may be a problem concerning where Lightroom is importing TO. When you use Add Photos the selected images are first copied TO the location specified in the Preferences>Local Storage tab before being uploaded to the cloud, so identify that location (the default would be an obscure folder within your AppData>Local folder, but you may have set it to a different location). So figure out that location then if it is an external drive you need to verify that the drive is online, that it has sufficient free space for the images you are importing (and also make sure you have adequate cloud space as well (though you'd normally be made aware if you were running low on available free space).

[steven_mcq]

C:\Users\Steven McQuinn\AppData\Local\Adobe\Lightroom CC\Data\TemporaryEdits

installed physical memory = 32 GB

[steven_mcq]

Note that the place the processed images are saved temporarily is in the Lightroom CC directory but this is for the Lightroom for Photoshop application. 

[Jim Wilde]

Could you post a screenshot of the Lightroom Preferences>Local Storage tab?

[steven_mcq]

I erred, gave you the directory for temporary storage of Photoshop processed pictures from Lightroom. What you want is the local storage for Lightroom. I noticed that the particular disk I chose is full. I'm in the process of changing locations from a 2 TB drive to a 5 TB drive. Will report back if this fixes the problem.

[Jim Wilde]

Yes, that was what I was hoping you would find....so hopefully that will fix the import problem. It may also fix the return from Lightroom problem as well.

[steven_mcq]

Both problems fixed, round trip editing and Lightroom importing. There wasn't enough room on the drive to copy the file, changing the directory to a much bigger drive solved the issue. Thank you.

[Jim Wilde]

Great news, thanks for letting us know.

[Rhapsodys Blues]

I'm experiencing the same issue.

[Jim Wilde]

I'm experiencing the same issue.
By @Rhapsodys Blues

What issue are you experiencing exactly? The OP mentioned a couple of issues, possibly related but not necessarily so....so what is the problem you are seeing. Please provide details, along with you Lightroom version number and the OS that you are running.