I recently upgraded my device to the iPhone 14pro max, I pay for Lightroom premium, and had no issues on my old device, but I can not access premium features on my new device. I have try to restore purchases and even accidentally purchased the feature again, so now it's paid for twice this month. Can someone help me figure out to get my premium features back and how to maybe get a refund on the app I purchased again because my phone was prompting me to?
It sounds like you are not, or were not originally signed into the correct account. I recommend chatting with Adobe Customer Care to sort it out. Type "Agent" in the chat window to speak with a real person. https://helpx.adobe.com/contact.html