Lightroom Presets missing after phone upgrade (with subscription)

New Here ,
Aug 12, 2021 Aug 12, 2021

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I have a lightroom account with many presets I've purchased from lou & marks, and also have premium. But I got a new phone, and I have tried 3 different emails, and I cannot get into the lightroom account which all my presets and premium is in. But I see I am still subscribed to premium. Neither of the 3 emails I've tried have my presets or my premium. 

 

I've tried three email accounts 

 

(Personal info removed and thread titled edited by Moderator)

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Adobe Community Professional ,
Aug 13, 2021 Aug 13, 2021

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Can you see your photos is any of the accounts you have logged in to?

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