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Lightroom's Edit in Photoshop fails

Community Beginner ,
Aug 20, 2023 Aug 20, 2023

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Just recently (within the last week), when I try to Edit in Photoshop from Lightroom on my PC, it no longer opens the image in PS.  It stalls on the "Opening in Photoshop" blue status bar, and then I eventually get a "Edit in Photoshop Failed: File could not be opened in Photoshop" message.  Until last week, I had never had any issues with this.  I am using Windows 11 Pro.  In the last week, I upgraded to Lightroom 6.5 and to Photoshop 24.7.  I think the issue started after I upgraded Photoshop, but before I upgraded Lightroom (I did them on different days).  But I can't be sure.  I need help, please.

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Adobe Employee ,
Aug 21, 2023 Aug 21, 2023

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Generally this type of Edit in Photoshop issue is fixed by one of the following:

1. Reset Photoshop Preferences File

 

Reset Procedure:

  • Close PS.
  • Hold down [Alt/Opt]+[Shift] while restarting PS.
  • Overwrite the Preferences when prompted by the dialog.
  • Close PS.
  • Retry from Lightroom

or 

 

2. Clean Reinstall of Photoshop

 

  • Clean Install Procedure
  • Close Photoshop
  • Restart the computer
  • Use the Adobe Creative Cloud App to uninstall Photoshop
  • Restart the computer
  • Install Photoshop via the Creative Cloud App without launching any other programs.
  • Restart the computer
  • Launch Lightroom and attempt Edit in PS again

 

It is important when diagnosing a Lightroom-Photoshop interoperability issue to make sure any beta versions of Photoshop are not installed. 

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Aug 22, 2023 Aug 22, 2023

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Deleted the Beta version.  No luck.
Reset PS Preferences. No luck.
Reinstalled PS. No luck.
Same result -  LR opens PS, but does not open the file and gives me the "Edit in Photoshop failed: File could not be opened in Photoshop" message.
Will try a clean reinstall of LR in a bit.
Any other suggestions?

 

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Adobe Employee ,
Aug 22, 2023 Aug 22, 2023

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After the clean reinstall of Lightroom, reset its preferences also because a Preference file will survive an uninstall/reinstall. 

If you are still failing, some screenshots of the dialog might give a clue.

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Aug 23, 2023 Aug 23, 2023

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I haven't resinstalled LR yet. I discovered -- and this is much more critical to me -- that LR Classic also will not allow me to edit in Photoshop. The option in LR Classic for which version of PS to use is empty and not selectable. I'm attaching two screenshots -- the grayed-out preference in LR Classic, and the error message in Lightroom

.Screenshot 2023-08-24 LR classic .jpgScreenshot 2023-08-24 LR Error.jpg

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Adobe Employee ,
Aug 24, 2023 Aug 24, 2023

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Based upon this, I would say that you have an issue with Photoshop. 

 

Recommendation 1: 

Reset PS Preferences

If that doesn't work then a removal of any Beta versions of Photoshop is recommended along with a complete reinstall of the production version of Photoshop. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Aug 28, 2023 Aug 28, 2023

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LATEST

I uninstalled Photoshop, rebooted, then reinstalled Photoshop and rebooted. It still didn't work.
I repeated the process a second time, and now everything seems to work as it should.  I don't know why it didn't work the first time, but I'm happy now.
Thank you for your assistance.

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