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Lightroom says "New Version Available," but then does nothing after clicking "Update"

Explorer ,
Jul 06, 2021 Jul 06, 2021

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Have Lightroom version 4.2 on MacBook Air M1 w/ Big Sur OS. Every time I've opened it in the last couple of weeks I've been prompted to start an update, but nothing happens. 

 

It says "A new version is available" and there's an "update" button (Figure 1). I click that and get a new button thay says "Lightroom will shutdown and the update will hapen via teh Creative Cloud Application," with the option to click a "Cancel" or "Update" button. I click "Update" aaaaand.....whole lotta nuthin'. LR stays open and the message in Figure 1 stays. 

 

What's going on? Figure 2.pngFigure 1.png

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Bug, How to, Problem or error

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correct answers 1 Correct answer

Adobe Community Professional , Jul 06, 2021 Jul 06, 2021
Try updating directly from the Creative Cloud icon. It's in your menu bar. Click on it and select the 'Updates' tab in the panel on the left.

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Explorer ,
Jul 06, 2021 Jul 06, 2021

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Wouldn't just make sense for one to be able to easily EDIT a question?!?!? Why is this not possible? 

 

Anyway, Figure 1 is the bottom screenshot. Figure 2 is the top one. 

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Adobe Community Professional ,
Jul 06, 2021 Jul 06, 2021

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Try updating directly from the Creative Cloud icon. It's in your menu bar. Click on it and select the 'Updates' tab in the panel on the left.

 

1 2021-07-06 22-10-24.jpg

 

-- Johan W. Elzenga

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Explorer ,
Jul 06, 2021 Jul 06, 2021

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Thank you!

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