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Lightroom Stuck on Remix Intro Screen

New Here ,
Mar 05, 2022 Mar 05, 2022

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Launched LR 5.2 this morning on my Windows 11 (22000.527) laptop as I usually do and today a pop-up introducing Remix came up and will not go away.

 

Choosing the 'Skip' or 'Browse Remixables' buttons do nothing. I have had to force close the app with the task manager and by using end task, since the program will not close another way. I restarted LR 5.2 which did not fix the issue and I also restarted Windows; the problem still exists. 

 

The program is currently unusable. I was headed to a job and wanted to set up my albums beforehand, so I am in a bit of a jam. I am not sure if there is a fix for this besides perhaps uninstalling the program and reinstalling.  

 

Screenshot 2022-03-05 094516.png

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Community Expert ,
Mar 06, 2022 Mar 06, 2022

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LATEST

Try resetting Lightroom's preferences-

Instructions here:

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

Regards. My System: Lr-Classic 12.0.1 Photoshop 24.0.1, ACR 15.0, Lightroom 6.0, Lr-iOS 8.0.8, Bridge 13.0, Windows-11.

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