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Lightroom subscription

New Here ,
Jul 04, 2022 Jul 04, 2022

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  I am subscribed to the Lightroom plan Through the Adobe website, but my Premier account does not appear in the Lightroom app on the mobile

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Community Expert ,
Jul 05, 2022 Jul 05, 2022

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You shouldn't need to restore a purchase, but make sure you're logged in with the same Adobe ID as on the website.

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The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit Like a Pro books.

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New Here ,
Jul 05, 2022 Jul 05, 2022

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It is the same as my account, and I previously subscribed through the Adobe website, and the subscription features appear in the mobile application, but I think that now it does not accept and ask me to subscribe through the Google Store

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Community Expert ,
Jul 06, 2022 Jul 06, 2022

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Probably quickest to talk to customer servies as they'll be able to see what's showing on your account. Go to https://helpx.adobe.com/contact.html and hit the chat icon bottom right.

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The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit Like a Pro books.

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