• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Lightroom subscription

New Here ,
Jul 04, 2022 Jul 04, 2022

Copy link to clipboard

Copied

IMG_20220705_045837_668.jpg

IMG_20220705_045849_202.jpg

  I am subscribed to the Lightroom plan Through the Adobe website, but my Premier account does not appear in the Lightroom app on the mobile

TOPICS
Android

Views

37

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 05, 2022 Jul 05, 2022

Copy link to clipboard

Copied

You shouldn't need to restore a purchase, but make sure you're logged in with the same Adobe ID as on the website.

-------------------------------------
The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit Like a Pro books.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 05, 2022 Jul 05, 2022

Copy link to clipboard

Copied

It is the same as my account, and I previously subscribed through the Adobe website, and the subscription features appear in the mobile application, but I think that now it does not accept and ask me to subscribe through the Google Store

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 06, 2022 Jul 06, 2022

Copy link to clipboard

Copied

LATEST

Probably quickest to talk to customer servies as they'll be able to see what's showing on your account. Go to https://helpx.adobe.com/contact.html and hit the chat icon bottom right.

-------------------------------------
The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit Like a Pro books.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines