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lightroom transfer

New Here ,
Feb 04, 2025 Feb 04, 2025

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Hi there! I had creative cloud and lightroom on a personal account and have now migrated to a school account but an old client is asking to re-download her photos but I no longer have access to that personal account - is there anything that can be done?

 

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Adobe Employee ,
Feb 04, 2025 Feb 04, 2025

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Hi @Davide_Chiazzese7504! 👋 Welcome to the community!

For this particular issue, I recommend reaching out directly to Customer Support, as you might need to share some account info for them to assist you. You can contact support by clicking here and typing "agent" in the chat field (lower right of the screen).

Thanks a lot! Alek

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