I opened Lightroom to try and color grade some video I shot yesterday with my Canon EOS R5. After importing the footage, the app gave me the message "Unable to play this video, it requires a codec that isn't installed on your computer."
It provides a link to the Windows store to download the HEVC codec for $0.99. This is great, however, I already have this same codec installed, which allows me to edit video in Premiere Pro.
Why isn't Lightroom recognizing the codec when Premiere Pro does? I already tried restarting and updating the app.
This is with Lightroom v 5.5 on Windows 10 v 10.0.19044