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Lightroom (v 5.0) does not displays thumbnails.

Community Beginner ,
Nov 23, 2021 Nov 23, 2021

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Screenshot 2021-11-23 173518.png
Hello Adobe Team,
Lightroom (v 5.0) does not displays thumbnails on my corporate computer (OS win 10, v20H2). Your recommendations did not help me:
(https://helpx.adobe.com/lightroom-classic/kb/lightroom-gives-error-preview-cache.html
https://helpx.adobe.com/lightroom-classic/kb/photos-appear-black-gray-rectangles.html)
It seems to me that the problem is deeper and me need to configure the internal networks / give permission for to recover files because the previews.db and root-pixels.db files are not restored after drag to the trash.

I hope you can help me.

Thank you!
(browser version works correctly 👌)

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