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Lightroom - veröffentlichtes Album - zip-Datei fehlerhaft

New Here ,
Sep 19, 2024 Sep 19, 2024

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Hallo!

seite geraumer Zeit schicke ich meinen Kunden Links zu deren Alben (Lr) und erlaube den JPG-Download. Das klappte bis vor etwa zwei/drei Monaten super. Doch jetzt können die Kunden nur noch einzelne Bilder herunterladen. Beim Download aller Bilder wird ja eine ZIP-Datei erzeugt, aber diese lässt sich dann nicht entpacken, ist also fehlerhaft.

Was kann ich tun?

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New Here ,
Sep 19, 2024 Sep 19, 2024

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Achso: Lightroom Version 7.5

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Adobe Employee ,
Sep 20, 2024 Sep 20, 2024

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Sorry to hear about your issue.  What is the typical size of a shared album? Can you try sharing a smaller album to see if it still happens?  Also, if you could share one of the problematic zip files, that would help.  Please private message me.

 

-Peter

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New Here ,
Oct 02, 2024 Oct 02, 2024

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Es ist wie verhext. Seit meinem Post funktionieren alle Downloads wieder einwandfrei. Ich melde mich einfach wieder, wenn es wieder nicht gehen sollte. Ich konnte daher keine fehlerhafte zip erstellen. Trotzdem danke für die Hilfe!

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Adobe Employee ,
Oct 02, 2024 Oct 02, 2024

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Glad to hear it is now working for you.  We did not make any changes on our side, so not sure what happened here.  Please do reach out if it should start failing again.

 

-Peter

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