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Lightroom will not connect to microsoft store

New Here ,
Apr 23, 2021 Apr 23, 2021

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So yesterday lightroom was connecting to the microsoft store, but today it is not, i have tried troubleshooting and also uninstalling it and reinstalling it. I keep getting this message when i open lightroom app on my desktop computer which is a hp windows 10 " cannot connect to the Microsoft store" can someone help me on to why it is doing this and I can not get into lightroom. I have tried everything I can think of. Please help me. 

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Community Expert ,
Apr 24, 2021 Apr 24, 2021

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Lightroom v4.2 (the Desktop App on a Windows-PC or Mac computer) is available by subscription to a 'Lightroom Plan' direct from Adobe. It does not use or need the Microsoft Store.

Why would you expect it to?

 

Regards. My System: Lr-Classic 12.0.1 Photoshop 24.0.1, ACR 15.0, Lightroom 6.0, Lr-iOS 8.0.8, Bridge 13.0, Windows-11.

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New Here ,
May 01, 2021 May 01, 2021

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i understand that, that's what was confusing as well, but i figured it all out myself and go it working

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New Here ,
Aug 16, 2021 Aug 16, 2021

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How did you get it to work?? I am getting the same thing and cannot seem to get the app to cooperate. 

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Community Expert ,
Aug 16, 2021 Aug 16, 2021

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Some more details may assist arriving at an answer for your post.

Which "Lightroom" App? and Device-  Desktop? iPhone? iPad? Android?

Subscribed ?  Apple Store? Google Play Store? Adobe?

'Free', or with Premium Add-ons?

What does "cannot seem to get the app to cooperate." mean?

 

 

 

Regards. My System: Lr-Classic 12.0.1 Photoshop 24.0.1, ACR 15.0, Lightroom 6.0, Lr-iOS 8.0.8, Bridge 13.0, Windows-11.

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