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Lightroom6 doesn’t work anymore

New Here ,
Jan 29, 2021 Jan 29, 2021

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During the start procedure the system shows an error message:

Lightroom-Meldung.JPG

Even re-installing of the program doesn’t help.

Does anyone know about this error?

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Problem or error

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Adobe Employee ,
Jan 29, 2021 Jan 29, 2021

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Hi there,

 

We're sorry for the crash issue. Which Lightroom version do you have installed? Also, which operating system you are on now? You may try reset Lightroom preferences back to defaults and check if that helps. Here's the article for the steps: https://helpx.adobe.com/in/lightroom-classic/help/setting-preferences-lightroom.html#restore_prefere...

 

Let us know the outcome. 

 

Thanks,

Mohit

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