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Lost a Mobile Catalog Cloud Storage Exceeded

Community Beginner ,
Oct 12, 2023 Oct 12, 2023

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Hello, I had a Catalog on my Mobile device (iPad) where I was working on photos. This Catalog did not SYNC on any of my other devices because I ran out of cloud space. Not realizing this, I accidentally turned off SYNC for that same Catalog from my Laptop before upgrading the CLOUD Storage. When I turned SYNC back on, it now shows 0 photos. Any way to get them back?!

Thank you.

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iPadOS , macOS

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Adobe Employee ,
Oct 13, 2023 Oct 13, 2023

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I've just had a look at the sever-side and there are still entries which tells me that photos had been  imported (a couple of month ago) on your iPad and edited recently. ...and therefore I'm wondering if your issue has been resolved in the meanwhile?

 

- Guido/ Lr QE

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Community Beginner ,
Nov 03, 2023 Nov 03, 2023

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Hello, thank you for the reply. Luckily the photos were still there! Only the catalog was removed. I appreciate it!

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