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LOST all my photos

New Here ,
Jun 01, 2022 Jun 01, 2022

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Hello everyone

Last year I downloaded lightroom thanks to my school subscription. I had nearly 5000 pictures on it and they were all on the cloud. This year I had to change my school so they deactivated my school account and now i cant log in into that account. Is there any way to get them back? There are various important pictures in it like drone, models etc...

 

Thanks in Advance

Kerim

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Cross-app workflows , Web , Windows

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New Here ,
Jun 01, 2022 Jun 01, 2022

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had the same problem, dont know what to do.

 

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Adobe Employee ,
Jun 02, 2022 Jun 02, 2022

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LATEST

You will need to contact your Institutions IT department/Adobe Administrator to regain access.  They may be able to enable temporary access so that you can download your assets. Additionally, they may be able to facilitate a move from your old account to a new account. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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