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Lost all my presets

New Here ,
Jun 14, 2021 Jun 14, 2021

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I am not sure what happened but when I went into my Lightroom mobile my presets I created and saved are no longer there. Does anyone know how to restore it?!

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Presets or profiles, Problem or error

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New Here ,
Jun 18, 2021 Jun 18, 2021

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i'm having the same issue someone helppp

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New Here ,
Jun 18, 2021 Jun 18, 2021

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I have the same problem! Can someone please help us 

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Adobe Community Professional ,
Jun 18, 2021 Jun 18, 2021

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Losing presets and images usually happens with people who use the free version. That version stores presets and photos locally in the app folder. If you reinstall the app (meaning you delete it and then install it again), then you'll lose the contents of that folder in the process. The only way to restore the presets is to restore your mobile device from a backup in this situation.

 

-- Johan W. Elzenga

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Adobe Community Professional ,
Jun 19, 2021 Jun 19, 2021

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Another, even simpler explanation is that you are looking for them in the wrong place. Presets have moved in the last update, you can now find them in the Library tab under this section:

 

417590E6-EED0-4C95-B8B3-11AFDB56A743.jpeg

-- Johan W. Elzenga

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