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Lost all photos after app restart (Android)

New Here ,
Feb 20, 2022 Feb 20, 2022

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I just restarted the app and I have lost all the photos I had uploaded, is there a way to recover them as soon as possible? 

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Adobe Employee ,
Feb 23, 2022 Feb 23, 2022

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Hi there,

 

We're sorry to hear that your data is lost. We're here to help.

Did you restart the app or re-installed it? Do you sync your works? Are the edited files lost, or is the entire bunch missing? Which version of Lightroom mobile are you using?

 If you have re-installed the software, check this article to see a few methods to retrieve them: https://helpx.adobe.com/lightroom-cc/using/lost-photos-presets-lightroom-mobile.html.

 

Let us know if this helps.

 

Thanks.

Ranjisha

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