Lost all presets!

New Here ,
Feb 08, 2021 Feb 08, 2021

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Hi, I got a new phone and downloaded my Lightroom app on the new one and signed in and all my paid for presets are gone. Does anyone know how I can get them back on my new phone/app? I've spent so much on these I hope there is a way! Thank you 

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Community Expert ,
Feb 09, 2021 Feb 09, 2021

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You say you "signed in", but do you have a paid subscription? If not, then your presets were stored locally on your old phone. The only way to get them onto your new phone is to restore the new phone from a backup of the old phone.

 

-- Johan W. Elzenga

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New Here ,
Feb 09, 2021 Feb 09, 2021

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Hi, thank you. If I go on my old phone and get a paid subscription will they all save that way then transfer?

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