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Lost my preset option

New Here ,
Dec 05, 2023 Dec 05, 2023

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After Update i can't find my preset option 

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Android

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Community Expert ,
Dec 06, 2023 Dec 06, 2023

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Are you using the free version of LrMobile?

 

If you have a subscription, and your cloud syncing was up to date, then provided you login with the same Adobe ID after the re-install all your image files and presets will still be available from the cloud.

 

If, however, you are using the free version, then I regret to inform you that unless you had a backup of the phone taken before the re-install then all your image files and presets are gone. They are only stored within the app's space on the phone and are automatically deleted when the app itself is deleted or updated.

ANDROID PHONE BACKUP

 

Regards. My System: Lightroom-Classic 13.4, Photoshop 25.11, ACR 16.4, Lightroom 7.4.1, Lr-iOS 9.0.1, Bridge 14.1.2, Windows-11.

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Community Expert ,
Dec 07, 2023 Dec 07, 2023

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After Update i can't find my preset option 


By @Farha34067209fvgy

 

Update of what? Your Android device, or the Lightroom Mobile app? Or both?

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