Lost RAW preview on import - Adobe Support Community - 13740866

Adobe Support Community

Exit

Benjamin26670769l5og

New Here ,

When I attempt to add photos to Lightroom, I have lost the ability to see previews of the raw files. JPGs still show previews. I recently upgraded to the new version (6.2) of Lightroom, running on Windows. Camera is a Sony a6400. 3rd party photo ingesting apps show previews of the raw files. I've tried reformatting the SD card, with no luck. Any ideas what I'm doing wrong? thanks much

here's what the screen looks like:

TOPICS

Windows

109

no replies

Have something to add?

Join the conversation

never-displayed

You must be signed in to add attachments

never-displayed

Resources

Quick links - Lightroom Mobile

Lightroom Mobile - iOS

Lightroom Mobile - Android

How to Add Presets/Sync Presets with mobile

Save, Share & Export Photos from Lightroom Mobile

Edit Lightroom Mobile images in Photoshop on the iPad

Edit photos in Lightroom Mobile

Troubleshooting

Known Issues

Errors - Migrating photos to Lightroom

Unable to use premium features in Lightroom mobile after in-app purchase

HEIC & HEVC Support

Sync Stuck in Lightroom

Learn Something New!

Lightroom Quick Tips

Carissa Massongill

Lightroom Academy

Katrin Eismann

Lightroom Ecosystem Newsletter

Carissa Massongill