I am stuck - On my Macbook (Ventura 13.2.1), lightroom v 6.2 shows the error message Local Catalog Damaged but as soon as i click on okay it crashes so i cannot work with the sync icon etc. What should i do? I already disinstalled and re installed it again and again. Is it a way to speak with an operator?
Welcome to the Lightroom Community. I'll help you troubleshoot this. Has it started to happen recently, or is it the first time you have launched Lightroom on this machine?
Ensure Lightroom has the required permissions & access on the macOS: https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access...
Before further troubleshooting, we must ensure you have all the data backed up locally or on the cloud.
You can log on to Lightroom Web (https://lightroom.adobe.com) to check and confirm everything is synced.
Let me know how it goes. Thanks!
Hi, can anyone tell me what I should do if I don't have the folder with random numbers inside the 'show package content' ?
i can't don't the answer to my problem anywhere.
message LOCAL CATALOG DAMAGED, I'm not worried about my files I hair need a working version of Lightroom 🤞🏼
Hey @defaultpuethhmsujp2, I'll help you figure this out. What version of macOS are you working on?
Before anything else, log on to Lightroom Web (https://lightroom.adobe.com) & ensure everything is synced to cloud & backed up.
Let me know how it goes. Thanks!
Thank you, my Mac book pro is currently running on Ventura 13 2 1
Hey! Is there any other solution for this problem? Have tried everything I've read about this and it doesn't seem to solve issue.
have deleted file called Lightroom Library.lrlibrary as it said if you uninstall and download again Lightroom will create new catalog fils??
bht hasn't helped 😰
Hi, I urgently need help with local catalog damage' issue! I cant work and massive editing backlog by now😰 Have tried all the advice given on the forum but this hasnt worked.
Lightroom not Lightroom Classic
in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.
<moved from using the community>
hey, thanks so much. I actully posted on the forum with the matching title but havent had an answer- unfortunately I cant wait as this is an urent issue for me which is why I posted here as well in case there is someone out the who might be able to help 🤞
Hi, I followed all the steps as well as other steps I mentioned below but lightroom is still not working, can i get help with this anywhere else?
My subscription is supposed to includes technical support but I cant seem to get anyone to actually help me.
Any advice would be much appreciated.
Hi did you manage to fix the issue? Can't seem to get the help I need for Local Catalog damage'
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yes I have, but it hasnt solved the issure
Without additional information (e.g. 'what happened when you followed the instructions in the document I posted earlier?', the community volunteers here will need more information to help.
Direct one-on-one support can be reached by contacting Adobe Customer Care at https://helpx.adobe.com/contact/what-contact-options.html . Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chat bot.
Thank you so much for your reply. Unfortunately it looks like nobody will be available until Monday? 😩
I can give you all the information needed if there might be someone who has any other tips about what might work.
I've read about this and it doesn't seem to solve issue.
I have deleted file called Lightroom Library.lrlibrary at this point as it said if you uninstall and download Lightroom again Lightroom will create new catalog fils?? This also hasn't worked.
the message in my newly installed Lightroom still reads Local Catalog Damaged' every time I open it... as soon as I click OK the app shuts down. So no way of checking sync etc.
While support will be able to go into more depth with you, the symptoms you describe make me suspicious of your disk drive. If a corruption is occurring on both the resident mcat file and the newly downloaded mcat file, that feels like drive failure or corrupt transfer. Have you done any drive diagnositics?
Thank you, I haven't tried that but happy to- is there a link or instructions somewhere? I'm not too tech savvy.
My photoshop and LRC are working and I can access my LR in my browser but what I really need is LR desktop version as I edit large amounts of images in batches 🙏🏼 Its strange how that's the only think not working?
Also it doesn't look like there is a new Lightroom (mcat?) folder, when I installed Lightroom again I didn't see one in the Pictures' folder. I guess because it hasn't been able to open- it hasn't created a new catalog? Unsure if that's how it would work?
Thank you so much for your help
In addition to a hardware issue, it is also possible that you have more than one account installed on your machine and you are resetting the wrong account - which would lead to repeated error messages also.
Locate Lightroom Library.lrlibrary in your Pictures folder
Right click on the file and select "Show Package Contents"
How many folders do you have that are named after long random-appearing strings? (e.g. 0f67c2008a8a495ab54ab00afc7f8e23)
Thank you so much for your advice, I think it had something to do with the folders. Though I had deleted the complete lr catalog as I didn't need a backup file. It seems there were numerous other folders in another location? That's what I understood from it.
Thechnical support have sorted it for me over the phone- so relieved!
Thanks for letting us know you are fixed up!