LR doesn`t start, it freezes during startup

[Brighila3821007694nq]

I start the app and it blocks and says that "Not responding" message without anything else to do. I have restarted my computer, re-installed the app and nothing. It doesn`t work. Any ideas?

Thanks!

[Sameer K]

Hey, @Brighila3821007694nq. Welcome to Lightroom Classic Community. I'll help you figure this out. 

What version of Windows are you working on? Has this happened since a recent update? Do you have any cloud backup active on your machine? 

Before anything, restart the machine and don't launch Lightroom Classic yet. By default, the Lightroom Catalog is created and stored in the Users > Pictures folder. Try moving the Lightroom catalog folder to another drive or location. Once the entire folder is copied, double-click the .lrcat file to open Lightroom Classic directly and check how it performs. 

Let me know how it goes. Thanks! 

Sameer K

(Type '@' and type my name to mention me when you reply)

[Brighila3821007694nq]

@Sameer K Thank you for your reply. I`m using Windows 11. I haven`t used Lightroom for maybe a week, and it has just happened when I opened it. Don`t know for sure when it was last updated. No, I don`t use cloud back-up. I don`t store my LR Catalog inside the default source, I`m having it since the beginning on another directory of the same main SSD drives that I use. I tried to move my LR Catalog to the other drive and it got stuck at 99% as shown in the printscreen. [image: image.png] -- Cu stima / Sincerely / Mit freundlichen Grüßen,

[Brighila3821007694nq]

Hello @Sameer K

Did you got the chance to read my message? Is there any way we can solve
this issue? It's been already one week since I am not being able to use
Lightroom, and I have payed for my license. I hope you understand.

Thank you

Cu stima / Sincerely / Mit freundlichen Grüßen,
Alexandru Brighila
<removed for privacy>

[Aleke]

Hi @Brighila3821007694nq, thanks for reaching out!
Could you check if creating a brand-new catalog works? To do that, hold the Alt key while opening Lightroom Classic and select Create Brand New Catalog.
Also, please make sure your GPU drivers are updated to the latest version.
Another thing we can try is resetting Lightroom Classic preferences. Here’s a helpful guide:
https://adobe.ly/4ip3ucd
Just a quick note: if the app won’t open, you’ll need to use the manual method described in the guide.
Hope this helps!
Alek

[CMass]

Hey @Brighila3821007694nq 

I just wanted to check in and see if your issue has been resolved. Let us know! 

^CM