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LR iOS does NOT sync picks/rejects + stars with MacOS

New Here ,
Aug 06, 2021 Aug 06, 2021

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Latest version of LightroonCC on both platforms with all sync settings on, but the vetting and star ratings do not sync either way from iPhone to MacAir M1 or vice versa.

 

Adobe support is worthless, So someone with workaday knowledge please help out!

 

Thanks, PETER

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Cross-app workflows, iOS: iPhone, macOS

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Adobe Community Professional ,
Aug 07, 2021 Aug 07, 2021

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I'm not seeing any such problem, and your screenshot doesn't really tell us anything, so there are a few questions:

 

1. Can you clarify your exact version numbers? Also can you clarify which app you are using on your M1 system....there is no longer any app called LightroomCC, and as "Lightroom CC" was the name originally used in the past by both the traditional desktop app now known as Lightroom Classic, and the newer cloud-centric app now known as just Lightroom, you'll understand when we ask for the specific name and current version number.

 

2. Have you checked the sync status of both the iPhone and M1 laptop (tap/click on the cloud icon top right of the screen)? If everything is working normally they should both report "Synced and Backed Up".

 

3. Assuming one of the apps is stuck syncing, have you logged into your LrWeb app (login using your Adobe ID at lightroom.adobe.com), as that will show you what changes have been synced to the cloud, and that should then allow you to figure out which of the two apps isn't syncing correctly?

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