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My Lightroom mobile keeps crashing when I try to use the new mask select features on any raw images. Is this happening to anybody else?? I have the iphone 8
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Hi, Sorry you're having trouble.
Would you tell us the specific steps you are taking? Which Masking tools were you trying to use?
If you want to provide a screen recording that would be cool. Here are instructions - https://apple.co/3azEld8 /rs
it was crashing when I tried the new subject select mask, and the sky select mask.
I just tried something different, The images I was trying that on we're already edited. So I just reset the image back to original import, and both the subject select and sky select mask work fine now. It only crashes when I try to use both of those new features on a previously edited image. It also made the screen recording stop and crash also.
I also just noticed now, if I start editing a photo from original. And then do the subject select or the sky select after some editing has been done it will crash. But if I do either one of those first and then it works fine
Thanks for the information.
You could try force quitting all apps and restarting your device.
It may also help to clear your cache. In the app go to Settings > Local Storage > click "Clear Cache."
Does that help?
I think I figured it out.
I noticed the cloud back up was "thinking", I clicked on that it was paused. So I let it finish all the backups, like 160 photos. Now that it's done, everything seems to be working fine.
I will update if anything changes. Thanks for the help.
I've got the same behaviour - I'll try the tip for waiting for cloud sync to stop.
Would be good to see this fixed.