LR Mobile files lost after switching storage location

Report · Aug 15, 2019

I swapped out my SD card to transfer some photos from my DSLR to my phone in order to get the transfer done in a quicker fashion than with the wmu app. Upon booting LRM, o was forced to choose a storage location (as it was previously set to use my SD card that I'd just swapped out), and once it booted up all of my files were gone. Once I got home and on wifi, it started syncing and recovered most of them, but because my cloud storage was full, it did not include the last two months worth of photos. Is there anyway to recover photos from my internal phone storage back to the state they were in after running them through development? I really don't need them all, there was just one photo that I wanted to save a preset from. I've located the raw file in storage, but it does not have the development settings saved to it. Please help?

Samsung Galaxy S9, current version LRM.

Thank you.

Report · Aug 16, 2019

Hi Drew,

Sorry to hear that, let's make it right.

Are you able to see the images here? Photo Editor | Online Photoshop Lightroom

What exact version of Lightroom you're working with?

Regards,
Sahil

Report · Aug 16, 2019

No, as I stated, my cloud storage was full up to a certain date, and the specific photo I'm looking for was taken after that date.

I am looking for a way to recover a raw photo in its developed state from the files in my phone. Maybe there is a temporary folder hidden somewhere that saves my settings? I did copy the settings to use on another photo shortly before the issue started, but was in a rush and didn't get to create the preset yet, does my phone store those copied settings at all?

Looks like V4.4