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LR Mobile Google Pixel 6 Failed To Load Development Version On WiFi

New Here ,
Sep 09, 2022 Sep 09, 2022

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I have a consistent issue with LR Mobile on my Google Pixel 6 phone. I regulary encounter the "Failed To Load Development Version" issue, but only when on WiFi. Using Cellular Data this never occurs, and files load with no problem.

 

I tried clearing Cache and App Data, and found I could not re-sign into the app on WiFi either. I have to be on Cellular Data to sign into the app. Is this a Pixel specific issue? This has persisted through several phone software updates, including the update to Android 13

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Adobe Employee ,
Sep 09, 2022 Sep 09, 2022

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Hi there,

 

Welcome to the Lightroom Community. I'll help you through this.

 

Is it happening specifically on this device? Have you tried forgetting the WiFi in the Android setting & add it again?

The shared details point to the Wifi's or ISP's configurations.

 

Please check this article & share it (if needed) with the ISP to ensure seamless access to Adobe apps & services: https://helpx.adobe.com/enterprise/kb/network-endpoints.html

 

Let me know how it goes,
Thanks!
Sameer K

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New Here ,
Sep 09, 2022 Sep 09, 2022

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Hi Sameer, thanks for your reply. Yes it's specific my Pixel 6 phone, although not specific to a given WiFi network. It happens on my home WiFi and work WiFi, for example. I will reset all of my WiFi settings and see if this fixes the issue. I should note I also have an iPad Pro, which never suffers from this problem despite being connected to the same WiFi network, which again points to it being a device specific issue.

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