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LR Mobile on my iPad no longer matches what's on my iPhone

Community Beginner ,
Dec 26, 2020 Dec 26, 2020

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I have no idea what happened but my iPad mini no longer matches what's in the Adobe cloud or on my iPhone.  I'm missing about 400 photos.  I hit the little cloud icon and it says syncing complete... but the photos aren't there anymore.  It was working perfectly before. 

I prefer to edit on the larger screen of the iPad sometimes and now many photos from Xmas and even many months ago just aren't available on the iPad anymore.

 

Solutions?

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Mobile, Problem or error, Sync

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Adobe Community Professional ,
Dec 28, 2020 Dec 28, 2020

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What are the respective totals for "All Photos" on your iPhone, your iPad and when you login to your account at lightroom.adobe.com?

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Community Beginner ,
Dec 28, 2020 Dec 28, 2020

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Thanks for the reply Jim.  The respective totals matched on Adobe.com and the iPhone but the iPad showed a total about 400 less.  Since my post, however, I deleted the app from the iPad, did a hard reset, and then installed Lightroom for iPad again and all the photos were back.  Everything is working the way it should.  I guess I should have tried that before posting here. 

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Adobe Community Professional ,
Dec 28, 2020 Dec 28, 2020

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Yeah, that was going to be the first thing to try. Every now and then I find that the LrMobile app gets out of sync with the cloud catalog, but that's usually easily fixed with a delete and reinstall of the app.

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