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LR Mobile - Premium Features not working

New Here ,
Oct 01, 2024 Oct 01, 2024

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Can someone please help me? I renewed my subscription back in March 2024. None of the extra features work. It says my subscription has expired but it has not. I tried signing out and signing back in but it still doesn't work. Any ideas?

 

(Thread title edited by Moderator)

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Adobe Employee ,
Oct 01, 2024 Oct 01, 2024

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You seem to have multiple accounts with Adobe.  I will send you a direct message to share details more privately.  You may still need to contact Adobe Support directly if the info I have doesn't help.

 

To reach Adobe Support directly:   
Visit
https://helpx.adobe.com/contact.html, sign in, and then select the chat option. Type Agent in the field to reach help faster

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