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LR version 6.14 -- d850 NEF raw files suddenly not recognized

New Here ,
Jul 13, 2021 Jul 13, 2021

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I have been using LR 6.14 [desktop version] for years. On both my laptop and desktop, Nikon d850 has no problem with NEF raw files.  Ever.

However have a new HP desktop, installed LR 6.14, and when entering Develop mode …

It says “This file is not recognized by the raw format support in Lightroom.”

LR does recognize the d850.  And all is fine with NEF files from d750 and d610.

Furthermore, the exact same d850 NEF raw files do not cause this issue in LR 6.14 on my laptop or other desktop.

Very frustrating.

Anyone have ideas as to why, and more importantly what a solution could be …??

Thanx.

  • Mike
TOPICS
Download and install, Problem or error, Windows

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Adobe Community Professional ,
Jul 13, 2021 Jul 13, 2021

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I you absolutely certain you have installed Lightroom 6 .14 on the new desktop? I would double check the version.

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New Here ,
Jul 13, 2021 Jul 13, 2021

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Thank you Jim.

That may explain it.  Appears to be v6.0.

It's what I've always installed from.

How can I obtain the update ..??

 

 

 

Lightroom version: 6.0 [1014445]
License: Perpetual
Operating system: Windows 8.1 Home Premium Edition
Version: 6.3 [9600]
Application architecture: x64
System architecture: x64
Logical processor count: 16
Processor speed: 2.4 GHz
Built-in memory: 14630.4 MB
Real memory available to Lightroom: 14630.4 MB
Real memory used by Lightroom: 433.6 MB (2.9%)
Virtual memory used by Lightroom: 653.0 MB
Memory cache size: 0.0 MB
Maximum thread count used by Camera Raw: 8
Camera Raw SIMD optimization: SSE2,AVX,AVX2
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 2560x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
GeForce RTX 3060/PCIe/SSE2

Check OpenGL support: Passed
Vendor: NVIDIA Corporation
Version: 3.3.0 NVIDIA 462.30
Renderer: GeForce RTX 3060/PCIe/SSE2
LanguageVersion: 3.30 NVIDIA via Cg compiler


Application folder: C:\Program Files\Adobe\Adobe Lightroom
Library Path: D:\VideoAndPictures\Pictures\1AdobeLightroomCatalog\MFlightroomCatalog.lrcat
Settings Folder: C:\Users\MF\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) Behance
2) Canon Tether Plugin
3) Facebook
4) Flickr
5) Leica Tether Plugin
6) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 10de
Device : 2503
Subsystem : 8903103c
Revision : a1
Video Memory : 12143
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: PB328 (NVIDIA High Definition Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: Uninitialized
Direct2DEnabled: false
GPUDevice: not available
OGLEnabled: true

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Adobe Community Professional ,
Jul 13, 2021 Jul 13, 2021

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If you are installing from the disk then 6.0 is all you are going to get. Here is a link to a website where you can download  6.14. That was the final update for Lightroom 6.

https://prodesigntools.com/adobe-lightroom-6-cc-direct-download-links.html 

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New Here ,
Jul 13, 2021 Jul 13, 2021

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I found the LR614 "PatchInstaller.exe" in my software folder, ran it and all is well.
Had completely forgotten about that.

 

Thanx Jim, you prompted the perfect solution ...!

 

Kind regards,

 - Mike

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