Copy link to clipboard
Copied
Hello all LR users. I use LR often and have read all responses on error Cache and tried.... Purge, deleted preview files, increased and decreased ACR cache, embedded and 1 to 1,different laptop, 15% space. Bombs out on either start up, importing and or editing.
I could really do with help.... Any fresh ideas, pretty please
Copy link to clipboard
Copied
Hi there,
Sorry that you keep getting an error related to Lightroom cache on your computer. That shoudn't be happening, let us help make it right.
Could you please let us know what exactly is the error message and when do you see the message? To verify the version you're using : Choose Help > System Info. Do you still see the error while working on a different catalog?
You mentioned that your laptop crashes while the error pops up, do you mean the application crashes/freezes or your computer goes unresponsive?
Thanks,
Akash
Find more inspiration, events, and resources on the new Adobe Community
Explore Now