Mask is not working after June 16 version upgrade for lightroom mobile

[NEELANJAN01]

While trying with mask tool, tools failed to locate the subject.

[Claire H.]

Hi @NEELANJAN01, Welcome to the Lightroom Forums! Here are a few steps you can try:

1. Clear Cache: Go to Android Settings > Apps > Lightroom > Storage > Clear Cache.

2. Close Background Apps: Ensure no other apps are running in the background while using Lightroom.

3. Reinstall Lightroom: Uninstall and reinstall the app to reset any corrupted configurations.

4. Check for Sync Errors: Log into https://adobe.ly/4nb1w13 and check if the edits or masks appear there. This can help identify if the issue is device-specific.

If the problem continues, please share your device model, Android version, and Lightroom version so we can escalate this further. I hope this helps! ^CH