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Migrating Storage to SD Card not completing

New Here ,
Apr 06, 2021 Apr 06, 2021

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Android version of lightroom, and I have a large photo/video collection taking up 39GB on my phone's storage.  I went into the app and opted to move the files to the external SD card which has plenty of space.  The app says: "Copying to new storage location..." with a spinning circle indicating that it's working.  But it's been doing this for more than 24 hrs.  I tried not touching the phone, but ended up using it some while it's still trying to do this.  I went into settings to check on the storage of the SD card and it appears to go up and down, not clearly making progress.

 

{Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator} 

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Mobile, Problem or error

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New Here ,
Aug 04, 2021 Aug 04, 2021

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Did you figure out how to fix this issue, or at least stop the process?

I'm just stuck with the message for days, and there is no way out of it - no cancel button or progress indication. 

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