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Missing Images from Lightroom account(dekstop)

New Here ,
Aug 10, 2020 Aug 10, 2020

I just signed into my Lightroom account and ALL of my images are gone. It says zero. Any ideas what could've happend? Thank you so much!

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Aug 10, 2020 Aug 10, 2020
LATEST

Hi there,

 

Sorry that all of your images are missing in Lightroom desktop. That shouldn't be happening, let us help make this right.

 

Do you also use Lightroom Classic? Do you recall creating a new catalog in Lightroom Classic and switched syncing to it? Also, have you updated to the latest version 3.3 of Lightroom dekstop?

 

Would you mind checking the images on Lightroom Web? Link: https://lightroom.adobe.com/

 

Thanks,

Akash

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