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Missing presets

New Here ,
Aug 30, 2021 Aug 30, 2021

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I just noticed that all my presents, that I paid for, is missing. What's going on? Can someone help with this issue? 

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iOS: iPhone

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Adobe Community Professional ,
Aug 30, 2021 Aug 30, 2021

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A few details may help someone give you an answer-

Which App are you using?

Lightroom 'Free'?

Lightroom 'Free' + Premium?

Lightroom (Mobile) Plan from Adobe?

Have you re-installed the App recently?

Have you made a backup of your phone recently?

Where did you download and store the purchased presets?

 

 

Regards. My System: Lr-Classic 10.4, Photoshop 22.5, Lightroom 4.4, Windows-10 Nikon DSLR.

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Adobe Employee ,
Aug 31, 2021 Aug 31, 2021

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Hello. In v6.3 Presets are at the left of the tools list in Edit Mode.

Open an image in Edit mode. Tap on Presets. Tap on Library. Scroll down to User presets. 

See Screenshots here:

https://bit.ly/3qp7Dll

Does that help?

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