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Mobile Data Not Working

New Here ,
Mar 11, 2022 Mar 11, 2022

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I downloaded the mobile version today and I am unable to export shared photos. When I try to it tells me "couldn't complete, cellular data usage disabled" even though under preferences, it's completely greyed out and won't let me enable it. 

 

Please help! 

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Community Expert ,
Mar 13, 2022 Mar 13, 2022

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I'm not generally an Android user, but a quick Google offers a possible reason... go to Android Settings > Wireless & Networks > Data Usage > Network Access and it looks like you can block cellular data for specific apps. See if it's disabled there? 

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The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit Like a Pro books.

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