Mobile subscription does not contain Desktop subscription?

Nov 25, 2021 Nov 25, 2021

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Hi! I've subscribed for Lightroom premium plan in my Iphone but I can't use the Lightroom on my MAC. It's asking to buy a new subscription. Can I use one subscription for both devices? 

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iOS: iPhone , macOS , Web

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correct answers 1 Correct answer

Adobe Community Professional , Nov 25, 2021 Nov 25, 2021
A subscription for Lightroom Mobile is just for the iPhone. It does not include Lightroom for desktop. A subscription to Lightroom for desktop is separate. It includes Lightroom Mobile.

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Adobe Community Professional ,
Nov 25, 2021 Nov 25, 2021

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A subscription for Lightroom Mobile is just for the iPhone. It does not include Lightroom for desktop.

 

A subscription to Lightroom for desktop is separate. It includes Lightroom Mobile.

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Adobe Employee ,
Nov 29, 2021 Nov 29, 2021

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Hello 

Here is more info about our plans that provide Lightroom for desktop + mobile: https://www.adobe.com/products/photoshop-lightroom/compare-plans.html

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New Here ,
May 21, 2022 May 21, 2022

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So does it  means that if I purchase Photography Plan which includes LR Mobile, LR Desktop and PS, I can cancel my LR Mobile subscription on my phone?

 

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Adobe Employee ,
May 23, 2022 May 23, 2022

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LATEST

@Judiene24544262ryzp 

Yes.  The plan that includes the desktop PS and LR apps also includes LR Mobile.  Cancel the mobile plan if you subscribe to the more Photography plan than includes every platform.

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Adobe Community Professional ,
Nov 30, 2021 Nov 30, 2021

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You should be able to install and use LR on your desktop - Anywhere means ipad / tablet, phone and computer - both local and in a browser. Have you downloaded and logged into Creative Cloud and installed from there?

Screen Shot 2021-11-30 at 3.07.12 PM.png



Melissa Piccone | Adobe Certified Instructor | Pluralsight Author | Fine Artist

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New Here ,
Jan 14, 2022 Jan 14, 2022

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Hola!

tengo una suscripción paga de Lr que active a través de mi celular. En la app de mi iPhone puedo usarla sin problemas, pero cuando ingreso con el mismo usuario a la app que tengo en mi laptop, no me reconoce la suscripción. Por ende, no puedo sincronizar las fotos. Por qué sucede esto? Cómo lo resuelvo?

gracias 

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Adobe Employee ,
Jan 14, 2022 Jan 14, 2022

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Hello @Alan22657746vicl 

I merged your question to an existing post with the samee question/answer.  Your subscription is for only mobilee devices.  If you also need Lightroom on your computer, please cancel your mobile subscription.  Then subscribe using the desktop app instead.  Subscribing using the desktop app or from one of the plan options listed here: https://www.adobe.com/products/photoshop-lightroom/compare-plans.html 

 

For more help, please contact Adobe Support directly. Visit https://helpx.adobe.com/contact.html, sign in, and then select the chat option.

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