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Money

New Here ,
Feb 17, 2023 Feb 17, 2023

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47D900C3-5CBE-47B5-8B40-B6E6827BD254.jpeg

 Hello, last Saturday, I clicked to buy a package, I only plan to try it for 7 days, but I don't intend to buy a 1-year package because I don't have enough money, I just want to try it out. I'm old, so I'm not familiar with technologies like this, so I clicked wrong and was deducted an amount of 469,000 VND at 8:45 am today, it was deducted from my money I don't know what to do because my house is not good either. fake and I don't need to sign up for that 1-year package to do anything. So I really hope the application side, please help me with half the money back because it's my own sweat and tears, thank you and please transfer my momo to Tran Nguyen Hai Ly  

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iOS: iPhone

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Community Expert ,
Feb 17, 2023 Feb 17, 2023

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You need to contact Adobe directly: https://www.adobe.com/about-adobe/contact.html

 

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New Here ,
Feb 18, 2023 Feb 18, 2023

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i don't speak english i'm in asia

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Community Expert ,
Feb 18, 2023 Feb 18, 2023

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In which country do you live?

Support is available in many languages.

Select your region at the bottom of the page linked before:

FMcLion_0-1676711163444.png

 

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Adobe Employee ,
Feb 20, 2023 Feb 20, 2023

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Hi,
Your subscription was made through the Apple iTunes store. Here are instructions for requesting a refund from Apple: https://apple.co/38W7RMM _ I hope that helps.

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