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My lightroom pictures are deleted automatically without my any action eveytime i closed my app

New Here ,
May 30, 2023 May 30, 2023

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My lightroom pictures and preset are deleted automatically without my any action everytime I closed my app.

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Android

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Adobe Employee ,
May 30, 2023 May 30, 2023

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Hey, @GARIMA301677241i9b. Welcome to the Lightroom Community. I'll help you figure this out. I've reviewed your account & you currently don't have an active subscription to Lightroom.

 

What version of Lightroom & the Android operating system are you working on? How much free space do you have on your device?

Disable any mobile optimization app or cache manager program enabled on your mobile.

Back up any edit presets by exporting images as DNG from the export menu to save a backup of your work & then try to re-install Lightroom again from the Google Playstore.

 

Thanks!
Sameer K

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