My LR desktop and mobile app aren't connected

New Here ,
Jan 06, 2021 Jan 06, 2021

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I have the desktop and web Lightroom app but there is no connection between them.  I have gone to identity plate set up as per instructions I found on here earlier to try and join them up and it says 'no option for lightroom or lightroom mobile identity plate'.  I am signed in on my desktop.

 

Not sure how to get both devices to recognise each other and then sync?  Please can you help?

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Mac, Sync

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Adobe Community Professional ,
Jan 06, 2021 Jan 06, 2021

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You are using Lightroom Classic, not Lightroom desktop. Syncing the catalog has moved. Look at the Modules at the top of the main window. There is a small cloud icon at the far right. That is where you enable sync now.

 

-- Johan W. Elzenga

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New Here ,
Jan 07, 2021 Jan 07, 2021

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Hi Johan,   Thank you for getting back to me.  I don't have the cloud icon at the far right - it lists:

 

Slideshow / Print / Web as the last three things top right.

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Adobe Community Professional ,
Jan 07, 2021 Jan 07, 2021

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What version are you using? If you do not see this (but without the green checkmark if sync is not turned on): 1 2021-01-07 18-45-37.jpg

then you are using an old version and then the setup should still be under the identity plate on the left.

 

-- Johan W. Elzenga

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