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My premium service is expired. and I can't renew it thorugh app

New Here ,
Nov 17, 2022 Nov 17, 2022

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I had been used Lightroom premiun service 3 month before through app.

And I cancelled it for 3month 

Now I want to reactivate same plan through app.

But It can't reach it through app. 

(picture below is Korean)

구독복원,  복원된 구독권 없음

I want to pay through appstore like before.

How can I reactivate my plan?

027AA337-0317-4546-95DE-A44049615D76.png

A59A5910-B800-41B7-B236-6051F1DFA4A8.png

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Adobe Employee ,
Nov 17, 2022 Nov 17, 2022

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Hello @수정27193869r39c 

I can see your account does have an expired Lightroom Mobile subscription.  Restore Purchase will not work to start a new subscription.  Please start a new subscription through the purchase screen.  Open Lightroom's Settings > Premium Feature, and.  Or tap on the cloud button at the top of the main view in your app.

 

If you still need help, contact Adobe Support directly at: https://helpx.adobe.com/contact.html?rghtup=autoOpen
In the chat box, type AGENT

 

Thank you for being a Lightroom Premium subscriber!

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