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Não liberou o recursos premium

New Here ,
Dec 20, 2020 Dec 20, 2020

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Comprei a versão premium, mas não liberou os recursos. Já reiniciei o celular e ainda continua com esse problema. 

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Adobe Employee ,
Dec 21, 2020 Dec 21, 2020

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Hi. I can see an active subscription applied to the Adobe-id which you are using for this forum. Could you double check if you are signed-in with the same Adobe-id? Hope this helps- Guido/ Lr Mobie QE

 

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Oi. Eu posso ver uma assinatura ativa aplicada ao Adobe-id que você está usando para este fórum. Você poderia verificar se você está conectado com o mesmo Adobe-id? Espero que isso ajude- Guido / Lr Mobie QE

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New Here ,
Dec 21, 2020 Dec 21, 2020

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Estou sim.

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Adobe Employee ,
Dec 22, 2020 Dec 22, 2020

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And you have still no access to the premium features. If so, could you post a screenshot which illustrates the failure. Thanks in advance - Guido/ Lr Mobile QE

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