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I recently bought a new computer. I used a commercial piece of software to do the transfer. Lightroom launched OK except that all of my "collections" are empty. My presets are ok. I went back to my old computer and all of my collectioons are still there and working fine. I don't know how to copy over or re-import them to the new machine.
All my photos are on an external drive so that part was easy.
Any ideas?
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I guess I mispoke in my original post. All I did was copy my catalog from one computer to the new one. But my collections did not come with it.
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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
<"moved from using the community">
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@rustyold48 Talking about "Collections" and "Catalog" suggests you are using Lightroom-Classic.
Please post again and include the following in your question:
Adobe product full Name and Version number.
A Screenshot of the info panel from MENU: Help/System Info...
Operating system and Version number
The full text of any Error Message(s)
What you were doing when the problem occurred
Screenshots of the problem
Exactly how you did the "Transfer".
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