New iPhone 12 Pro Max from iPhone X where my presets at?

Community Beginner ,
Sep 28, 2021 Sep 28, 2021

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Swapped all my apps over from iPhone X to 12 pro max and all my presets and pics aren't showing in the app? Any ideas guys/gals

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Adobe Employee ,
Sep 28, 2021 Sep 28, 2021

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If you've subscribed to the Lightroom app, the presets should have synced to the cloud and then back to your new phone when you signed in with your subscribed Adobe ID. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Sep 28, 2021 Sep 28, 2021

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Thanks for the reply rikk. I can now see the standard presets in the menu, additional presets that I own are not there, they are however on my MacBook tho lol

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Adobe Employee ,
Sep 28, 2021 Sep 28, 2021

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As long as you are logged into the same account on your phone as your desktop they should sync. Make sure you don't have syncing paused on your desktop app and that it is fully synced with the cloud. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Sep 28, 2021 Sep 28, 2021

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All sorted now guys, thank you to everyone for their input, much appreciated

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Adobe Employee ,
Sep 28, 2021 Sep 28, 2021

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Hi. It may be you haven't updated Lightroom since version 6.2. 

In v6.3 Presets were moved to the left of the tools list in Edit Mode.

Open an image in Edit mode. Tap on Presets. Tap on Library. Scroll down to User presets. I hope that helps.

See Screenshots here:

https://bit.ly/3qp7Dll

 

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