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New iPhone doesn’t recognize my subscription

Carolyn280008079iwq
New Here ,
Jan 18, 2023 Jan 18, 2023

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I got a new phone and it isn’t recognizing my light room subscription

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iOS: iPhone

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Jim Wilde Community Expert
Community Expert ,
Jan 18, 2023 Jan 18, 2023

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Have you signed in using the correct Adobe ID, i.e. the same details that your subscription is using?

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Resources
Quick links - Lightroom Mobile
Lightroom Mobile - iOS
Lightroom Mobile - Android
How to Add Presets/Sync Presets with mobile
Save, Share & Export Photos from Lightroom Mobile
Edit Lightroom Mobile images in Photoshop on the iPad
Edit photos in Lightroom Mobile
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Errors - Migrating photos to Lightroom
Unable to use premium features in Lightroom mobile after in-app purchase
HEIC & HEVC Support
Sync Stuck in Lightroom
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