Hi! I got a new phone and redownloaded my Lightroom app. I don't have the subscription but none of presets that I've purchased or any of my photos are in my new download. I still have my old phone and it works on wifi... However, I don't want to have to go on my old phone to edit pictures, how can I get my presets and pictures to my new phone?
The free version of Lightroom mobile does not support syncing images & presets across devices. You can move the images & presets to the new phone manually & import them to Lightroom mobile.
How can I move them manually?
If I go on my old phone and purchase the subscription, and redownload on new phone would that work also?
The free version of Lightroom does not sync photos or presets to cloud storage, so additional devices on your same free account can't sync those things down from the server.
Can you make a full backup of your older phone, and restore that onto your newer phone? If not, the only suggestion is to subscribe. If a 7-day free trial is offered to you, that should be long enough to sync files to your new phone and then cancel before the 7 day trial ends and you are billed.
I don't know what you mean by make a full back up, but the 7 day subscription would be ideal too! So how would I do that? Just go on my old phone, get the subscription and it would automatically sync? Or how does the sync process work?
For info on how to back up, see: https://support.apple.com/en-us/HT203977
For info on how to take a backup of your old iPhone and restore it onto a new iPhone, see: https://support.apple.com/en-us/HT204184
To go to the subscription purchase options screen, tap any feature inside the Lightroom app that as a blue dot on it. If you are eligible for a free trial, it will say "7 day free trial"
If you do this but decide not to keep the subscription, I recommend you cancel by the 6th day just to ensure you cancel early enough to avoid billing. For info on how to cancel an iOS subscription, please see: https://support.apple.com/en-us/HT202039
ciao! Ho cambiato telefono e ho dovuto riscaricare l'app. Accedendo con lo stesso profilo ho comunque perso i miei filtro prefediniti. Come faccio a recuperarli? sono importantissimi, aiutatemi vi prego